Privacy policy

Who is responsible for your data

The data controller is Reformas Valencia Integral by Alinari SL (company in formation), Av. de Francia 2, 46023 València, Spain. Email: info@reformasvalenciaintegral.es.

What we collect and why

When you ask for an estimate or contact us, we receive the details you give us: your name, email address, phone or WhatsApp number if you add it, your property type and district, the works you want, your timing, your preferred language and anything you write in the message. We also record the page you sent the form from and, if you have accepted analytics or advertising cookies, how you reached the site.

We use these details only to answer your request, prepare an estimate and, if you go ahead, a quote and a contract. The legal basis is the steps you ask us to take before a possible contract (article 6.1.b GDPR) and, for the form, the consent you give by ticking the box (article 6.1.a GDPR). We do not use your details for marketing, and we do not sell or share them for anyone else’s marketing.

Spam protection

The form is protected by Cloudflare Turnstile, which only loads once you start filling it in. It processes technical data about your browser to tell people from automated spam, on the basis of our legitimate interest in keeping the form usable (article 6.1.f GDPR).

Who else processes your data

• Cloudflare, which hosts this website, stores form submissions for us, and emails us when you send the form, as our data processor. That message goes to us so we can reply. We do not send you an automatic copy.
• Google, only if you accept analytics or advertising cookies (see the cookie policy).

Some of these providers may process data outside the European Economic Area; when they do, they rely on the safeguards the GDPR provides, such as the European Commission’s standard contractual clauses or an adequacy decision.

How long we keep it

Enquiries that do not become a project are deleted 24 months after we receive them. If you become a client, we keep what the contract and Spanish tax and accounting law require, for the periods they set.

Your rights

You can ask us for access to your data, to correct or delete it, to restrict or object to its use, or to receive it in a portable format, and you can withdraw consent at any time. Write to info@reformasvalenciaintegral.es. If you are not satisfied with our answer, you can complain to the Agencia Española de Protección de Datos (www.aepd.es).